Refund & Cancellation Policy
financeclub.ai · Effective date: 4 April 2026
1. Summary
All purchases on financeclub.ai are final. We do not offer refunds, cancellations, or exchanges once a membership has been purchased, except in the limited circumstances described in Section 4.
2. Why purchases are non-refundable
financeclub.ai membership is a one-time payment that grants lifetime access to digital content and services, including courses (3 certification levels, 30 modules), live classes, case studies, learning materials, job listings and networking.
Before you pay, you can review the complete curriculum, every module title and description, the live class schedule, and the full list of membership benefits on our website. You know exactly what you are buying before you buy it.
Because access to the content is granted immediately after payment, the product is considered fully delivered at the moment of purchase. Digital content that has been delivered cannot be returned.
3. Your responsibility before purchasing
By completing a purchase, you confirm that you have:
- Reviewed the course modules, live class schedule and membership features listed on financeclub.ai;
- Understood that the membership is delivered as digital content with immediate access;
- Read and agreed to this Refund & Cancellation Policy and our Terms of Service.
Change of mind, lack of time to use the membership, dissatisfaction with content that was accurately described, or failure to attend live classes are not grounds for a refund.
4. Limited exceptions
We will consider a refund only in the following cases:
- Duplicate payment — you were charged more than once for the same membership. The duplicate charge will be refunded in full.
- Payment taken but no access granted — your payment was successful but you did not receive access to the platform, and we are unable to resolve the issue within 7 business days of you reporting it.
- Unauthorised transaction — a payment made from your account without your consent, subject to verification with our payment provider.
To request a refund under any of these exceptions, email contact@financeclub.ai within 7 days of the transaction with your registered email address, transaction ID and a description of the issue. Approved refunds are returned to the original payment method within 7–10 business days, depending on your bank or card issuer.
5. Payment processing
Payments are processed securely through our payment partners (including Razorpay). financeclub.ai does not store your card or banking details. Any refund approved under Section 4 will be processed through the same payment partner.
6. Account termination
If your account is terminated for violating our Terms of Service (for example, sharing login credentials or redistributing course content), no refund will be issued.
7. Changes to this policy
We may update this policy from time to time. Changes apply to purchases made after the updated policy is published on financeclub.ai. The policy in effect at the time of your purchase governs that purchase.
8. Contact
Questions about this policy: contact@financeclub.ai
